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Employers are pushing back against opaque pharmacy rebate systems, favoring clearer, cost-saving models as revealed in a new survey. This shift aims to simplify benefits for employees while aligning with broader healthcare reforms.
Employers are calling for more transparency in their pharmacy benefits, with a growing number favoring models that eliminate rebates. A recent survey by The Penta Group, commissioned by Evernorth, highlights the desire among employers to simplify and clarify these benefits. This shift reflects broader trends in healthcare policy aimed at improving employee welfare and reducing costs.
The survey polled 300 benefits decision-makers from companies of various sizes-half from firms with 1,000 to 4,999 employees and half from those with more than 5,000. An overwhelming majority (92%) of respondents believe that a model which directly passes savings to members, rather than relying on rebates, would enhance transparency.
In addition to improved transparency, 90% of the surveyed decision-makers said that PBM models without rebates would boost employee satisfaction and make medications more affordable. This sentiment aligns with Evernorth's recent efforts to revamp its pharmacy benefit management (PBM) unit, Express Scripts-one of the industry's "Big Three."
Evernorth is introducing its Signature Pharmacy Benefit Services model, which moves away from rebate- and network-based structures toward a transparent, fee-based approach. Ashley Holzworth-Nash, vice president of retail network product strategy and solutions at Evernorth Health Services, emphasized the significance of this change in a press release.

"This data confirms employers want pharmacy benefits that are easier to understand, easier to budget for, and designed around the experience of the people they cover," said Holzworth-Nash. "That’s exactly why we created Evernorth Signature Pharmacy Benefit Services-a transparent, rebate-free, fee-based model that delivers a better experience for employees while bringing greater predictability and renewed trust to pharmacy benefits."
The push for transparency in pharmacy benefits is not just about financial clarity; it's about ensuring that employees have access to the medications they need without facing unexpected costs. The survey found that 87% of respondents believe a rebate-free model would better align with their organization's needs, and 86% anticipate it would make it easier for employers to predict pharmacy spending.
This shift could have far-reaching implications for both employers and employees. By simplifying the benefit structure and eliminating complex rebate systems, companies can provide more straightforward and predictable healthcare options, ultimately leading to improved health outcomes and higher employee satisfaction. As healthcare continues to evolve, transparency and consumer-centric approaches are becoming essential components of effective benefits management.
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Survey: Employers seeking greater transparency from pharmacy benefits
↗ https://www.fiercehealthcare.com/payers/survey-employers-seeking-greater-transparency-pharmacy-benefits
About the author
Amara's entry point into AI was an epidemiology role at a London research hospital, where she spent five years studying how digital health tools reached — or conspicuously failed to reach — underserved communities. Watching early algorithmic systems in healthcare quietly entrench existing inequalities, she redirected her career toward the systemic consequences of AI at scale. She covers AI through an unflinching lens: who benefits, who bears the cost, and what evidence actually says versus what the press release claims. Her writing is calm and precise, but she doesn't mistake balance for neutrality.
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